The concern

A GP practice had high levels of sickness, and due to having a generous company sick pay policy not only was this affecting them operationally but also financially.

How HRX supported

The HR Experts set up an Absence Management Policy whereby all absences were recorded and monitored, looking for patterns or welfare concerns, return to work interviews were held to ensure staff knew absences were recorded and consulted on changes to the company sick pay policy to reduce the amount of full pay being paid.

This was not a quick solution, but by working with the staff and managers the Practice in time reduced their sickness absence levels to an acceptable amount.